Delete your Cookd account
This is for anyone with a Cookd account — on the app or on this website, it is the same account, tied to your phone number. You do not need the app installed to ask for it to be deleted.
Two ways to delete your account
1. In the Cookd app
Open the app, sign in, and go to Profile → Delete account. You will be asked to confirm with a one-time code sent to your phone.
2. Right here, on this page
Sign in with your phone number below, then type delete to confirm. If your account still needs a one-time code, we will text it to the number on the account.
What deleting your account does
You are signed out on every phone and computer immediately, and your phone number is freed up — nobody, including you signing up again, can use the deleted account from that instant.
We then permanently delete:
- Your name, email address and phone number
- Your saved recipes, recently viewed recipes and meal plans
- Your shopping lists and the ingredients you added to them
- Your tips and any photos you posted with them
- Your profile photo
- Your addresses and registered devices
- Your sign-in history for that phone number
We keep, without any way to identify you from it:
- The count of people who cooked or liked a recipe you cooked or liked — the number stays on the recipe ("62 cooked this"), but it is no longer connected to your name, phone number or any other detail about you.
- Backups of our database, which age out on their own schedule and are not something we can selectively edit — deleted data drops out of a backup once that backup expires.
- Anything the law requires us to keep for longer, such as records needed for tax or accounting purposes — kept only as long as the law requires, then deleted.
Orders placed through our shop at shop.cookdtv.com are handled by Shopify, a separate service with its own account and its own retention rules. Deleting your Cookd account does not delete your Shopify order history; contact Shopify, or shop support, separately about that.
Need help?
If you can no longer receive codes on your number, or anything above does not work, a person reads these, usually the same day.